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Microsoft · se actualiza automáticamente.
Causa identificada Microsoft 365: Service degradation · desde
Microsoft confirma una degradación del servicio en Microsoft 365 que afectó Exchange Online (Outlook), Teams, SharePoint, Copilot, Intune, Purview y más. La recuperación se sostiene y Microsoft mantiene el incidente en monitoreo extendido mientras termina de procesarse el correo acumulado antes de cerrarlo. La causa fue un problema en una ampliación de capacidad de red, no un ciberataque.
Resumen del aviso oficial de Microsoft de las 22:00 UTC (16:00 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online, además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps. Microsoft observa una recuperación sostenida en los entornos afectados y, por la gravedad del incidente, lo mantendrá en monitoreo durante un periodo extendido para confirmar que no se requieren acciones adicionales. En paralelo vigila que el correo acumulado durante el evento termine de procesarse antes de darlo por resuelto, y cree que ya atendió la mayoría de los escenarios de impacto en los productos dependientes. A las 17:57 UTC había atribuido el incidente a una ampliación de capacidad de red y descartado un ciberataque. Próxima actualización oficial: 02:30 UTC del 14 de noviembre.
[Service degradation] Current status: We continue to observe sustained service recovery across the previously affected environments. Due to the severity of impact this incident caused, we're monitoring for an extended period to ensure no additional mitigative actions are required. In parallel, we're monitoring the backlog of email messages accrued during this event to ensure all process successfully before considering the issue resolved. We're addressing all impact scenarios for dependent and related Microsoft 365 products as listed in the "More info" section below, and believe the majority of those impacted scenarios have been addressed. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 20:02 UTC (14:02 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps. Conforme la infraestructura se estabiliza, Microsoft sigue vaciando las colas de mensajes y reequilibrando el tráfico; los clientes pueden notar una mejora para iniciar sesión y acceder mientras la entrega y el procesamiento del correo se ponen al día. El acceso puede recuperarse antes de que el flujo de correo se normalice por completo. Todavía no hay hora estimada para la recuperación total. A las 17:57 UTC Microsoft había atribuido el incidente a una ampliación de capacidad de red y descartado un ciberataque. Próxima actualización oficial: 00:00 UTC del 14 de noviembre.
[Service degradation] Current status: As infrastructure stabilizes, we're still draining queued messages and rebalancing traffic, so customers may see improved sign-in/access while delivery and processing continue to catch up. We do not have an ETA for full recovery yet. Service access can recover before mail flow fully normalizes. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 17:57 UTC (11:57 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps. Microsoft reporta una recuperación amplia y estabilidad en sus servicios; atribuye el incidente a un problema introducido durante una ampliación previa de capacidad de red que se manifestó tras un cambio de red reciente, dice haber corregido la causa de fondo y sigue restableciendo el servicio a los clientes y regiones restantes. Descarta de forma explícita un ciberataque o un problema relacionado con IA o agentes, y explica que restableció por etapas para asegurar la estabilidad. Promete un informe posterior al incidente cuando concluya su revisión. Próxima actualización oficial: 20:00 UTC.
[Service degradation] Current status: We are deeply sorry for the disruption this incident has caused you and your business. We know the trust you place in our services and take that responsibility extremely seriously. We are seeing broad recovery and stability across our services. This was a technical issue not related to cyber or AI / agents. The incident was introduced by an issue during an earlier network capacity upgrade that surfaced following a recent network change. We have addressed the underlying issue and continue to restore service to remaining customers and regions. Given the scale of demand, we restored services gradually, validating stability at each stage. While this took longer, it helped ensure a stable restoration. We will provide a full post-incident report once our review is complete. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter fa
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
[Service degradation] Current status: We remain focused on addressing residual impact and ensuring reliable service restoration. We continue to assess recovery across various connection methods and are closely monitoring service health to verify sustained stability. At this time, we have no evidence of malicious activity associated with this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete
[Service degradation] Current status: We remain focused on addressing residual impact and ensuring reliable service restoration. We continue to assess recovery across various connection methods and are closely monitoring service health to verify sustained stability. At this time, we have no evidence of malicious activity associated with this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete
Resumen del aviso oficial de Microsoft de las 15:56 UTC (09:56 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps; en Defender for Office 365 el impacto se acota a las funciones que dependen de Purview. Microsoft dice que sigue enfocada en atender el impacto residual y en asegurar un restablecimiento confiable del servicio; continúa evaluando la recuperación en los distintos métodos de conexión y monitorea la salud del servicio para verificar una estabilidad sostenida. No tiene evidencia de actividad maliciosa y promete un informe posterior con la causa raíz. Próxima actualización oficial: 18:00 UTC.
[Service degradation] Current status: We remain focused on addressing residual impact and ensuring reliable service restoration. We continue to assess recovery across various connection methods and are closely monitoring service health to verify sustained stability. At this time, we have no evidence of malicious activity associated with this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after mitigation is complete. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 15:56 UTC (09:56 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps; en Defender for Office 365 el impacto se acota a las funciones que dependen de Purview. Microsoft dice que sigue enfocada en atender el impacto residual y en asegurar un restablecimiento confiable del servicio; continúa evaluando la recuperación en los distintos métodos de conexión y monitorea la salud del servicio para verificar una estabilidad sostenida. No tiene evidencia de actividad maliciosa y promete un informe posterior con la causa raíz. Próxima actualización oficial: 18:00 UTC.
[Service degradation] More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membership, Apps management and send activity notifications using Graph API. - Microsoft Intune: Scenarios including device enrollment, device check-in, and device compliance policies may have been intermittently impacted. - Microsoft Planner: Users are experiencing Plan and Tas
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 14:00 UTC (08:00 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps; en Defender for Office 365 el impacto se acota a las funciones que dependen de Purview. Microsoft reporta que la disponibilidad del servicio sigue mejorando y que las colas de correo se redujeron de forma significativa y se acercan a niveles normales; algunos usuarios aún pueden tener acceso intermitente o correo retrasado; aplicó medidas de mitigación adicionales, restaura la infraestructura afectada restante, investiga problemas residuales y valida la recuperación en los métodos de conexión afectados. No tiene evidencia de actividad maliciosa y promete un informe posterior con la causa raíz. Próxima actualización oficial: 15:00 UTC.
[Service degradation] More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membership, Apps management and send activity notifications using Graph API. - Microsoft Intune: Scenarios including device enrollment, device check-in, and device compliance policies may have been intermittently impacted. - Microsoft Planner: Users are experiencing Plan and Tas
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 12:58 UTC (06:58 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps; en Defender for Office 365 el impacto se acota a las funciones que dependen de Purview. Microsoft reporta progreso continuo de la recuperación en las regiones afectadas, con mejoras más amplias en Norteamérica, sostenidas en gran parte de Europa y señales alentadoras en Asia-Pacífico; algunos usuarios aún pueden tener acceso intermitente o retrasos en la entrega del correo mientras termina la mitigación en la infraestructura restante; se enfoca en estabilizar lo recuperado, completar la mitigación y reducir las colas de correo, y valida la recuperación en los distintos métodos de conexión. No tiene evidencia de actividad maliciosa y promete un informe posterior con la causa raíz. Próxima actualización oficial: 14:00 UTC.
[Service degradation] User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membership, Apps management and send activity notifications using Graph API. - Microsoft Intune: Scenarios including device enrollment, device check-in, and device compliance policies may have been in
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 12:00 UTC (06:00 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps; en Defender for Office 365 el impacto se acota a las funciones que dependen de Purview. Microsoft reporta un avance alentador de la recuperación en Europa, con la disponibilidad del servicio y la entrega de correo mejorando en una porción creciente de la infraestructura afectada; Japón se mantiene comparativamente más estable y Norteamérica también mejora, aunque algunos usuarios siguen con fallas intermitentes; se enfoca en las áreas de interrupción restantes y mantiene la ventana de expiración del correo en 48 horas. No tiene evidencia de actividad maliciosa y promete un informe posterior con la causa raíz. Próxima actualización oficial: 13:00 UTC.
[Service degradation] More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membership, Apps management and send activity notifications using Graph API. - Microsoft Intune: Scenarios including device enrollment, device check-in, and device compliance policies may have been intermittently impacted. - Microsoft Planner: Users are experiencing Plan and Tas
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 11:04 UTC (05:04 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps; en Defender for Office 365 el impacto se acota a las funciones que dependen de Purview. Microsoft reporta avances adicionales: las acciones de recuperación se completaron en partes de la infraestructura afectada de la región Asia-Pacífico, el tráfico se restablece de forma gradual y mejoran el acceso al buzón y el procesamiento del correo retrasado, aunque algunos usuarios siguen con fallas intermitentes; ahora extiende esas acciones a las demás regiones, sigue estabilizando y añade capacidad; la ventana de expiración del correo se mantiene en 48 horas. No tiene evidencia de actividad maliciosa y promete un informe posterior con la causa raíz. Próxima actualización oficial: 12:00 UTC.
[Service degradation] More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membership, Apps management and send activity notifications using Graph API. - Microsoft Intune: Scenarios including device enrollment, device check-in, and device compliance policies may have been intermittently impacted. - Microsoft Planner: Users are experiencing Plan and Tas
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 10:01 UTC (04:01 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps; en Defender for Office 365 el impacto se acota a las funciones que dependen de Purview. Microsoft reporta que la recuperación ha avanzado por fases y que su telemetría global y los reportes de clientes muestran una mejora incremental en varios servicios, pero la salud del servicio sigue siendo variable y la capacidad aún no vuelve a su nivel normal; mantiene las acciones de red y de gestión de tráfico y la ventana de expiración del correo ampliada a 48 horas. No tiene evidencia de actividad maliciosa y promete un informe posterior con la causa raíz. Próxima actualización oficial: 11:00 UTC.
[Service degradation] User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Some Defender for Office 365 experiences that rely on Purview DLP/Information Protection signals may experience delays or failures in policy evaluation and governance action enforcement. Admins/SOCs may experience delays or failures when accessing NHI features that rely on Data Classification Sensitivity Labels, including Tenant Metrics, Policy, and Data Usage, across the Identity, OAuth, and App Governance pages in the Security portal on Microsoft Defender for Cloud Apps - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membership, Apps management and send activity notifications using Graph API. - Microsoft Intune: Scenarios including device enrollment, device check-in, and device compliance policies may have been int
Afectó: Microsoft Fabric, Power BI Service, Centro de administración, Exchange Online (Outlook), Microsoft Copilot 365, Microsoft Defender, Microsoft Intune, Microsoft Purview, Microsoft Teams, SharePoint Online
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 09:10 UTC (03:10 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Defender, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps. Microsoft reporta primeras señales de estabilización, pero la capacidad del servicio aún no vuelve a niveles normales y su salud es variable mientras reintroduce el tráfico con cuidado; recicla la infraestructura afectada por etapas (drenar tráfico, reiniciar, remediar y devolver al servicio), evalúa mitigaciones adicionales y amplía la ventana de expiración del correo a 48 horas para proteger los mensajes retrasados. No conoce actividad maliciosa que cause el incidente y promete un informe posterior con la causa raíz. Próxima actualización oficial: 10:00 UTC.
[Service degradation] User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Failures may occur for scenarios including access to Safe Links, Safe Attachments, protection and submission policies, and attempts to view Quarantine, Threat Explorer, and Email remediation events. Additionally, delays may occur for Tenant Allow / Block list changes, unified Role-Based Access Control, reporting, message traces, content extraction, and outbound protection. Users clicking on wrapped/rewritten URLs typically processed by Safe Links will result in a failure to navigate, as Safe Links fails to process it. Users who are able to successfully access the Quarantine portal may encounter failures when attempting to release items from quarantine. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membershi
Afectó: Centro de administración, Microsoft Copilot 365, Microsoft Defender, Exchange Online (Outlook), Microsoft Intune, Microsoft Purview, SharePoint Online, Microsoft Teams, Microsoft Fabric, Power BI Service
Microsoft 365 publicó un aviso nuevo; este incidente queda cerrado.
Resumen del aviso oficial de Microsoft de las 07:29 UTC (01:29 hora del centro de México): los usuarios pueden no poder conectarse a varios servicios de Microsoft 365; lo afectado es lo que depende de Exchange Online (correo en Outlook web, escritorio y móvil, y entrega de correo con retraso), además de funciones de Teams, SharePoint, Intune, Defender, Copilot, Purview, Fabric y Power BI, el centro de administración y las apps móviles de Power Apps. Microsoft ve resultados positivos en la estabilidad de los servidores tras aplicar un parche a un componente de configuración de autenticación/enrutamiento en una parte de su infraestructura, sigue monitoreándolo y trabaja para extenderlo a los servidores de las regiones que van volviendo en línea. No conoce actividad maliciosa que cause el incidente y promete un informe posterior con la causa raíz. Próxima actualización oficial: 08:30 UTC.
[Service degradation] User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Features of the Microsoft 365 services below that interact with Exchange Online and email services are impacted. Elements of those services that do not depend on interaction with Exchange Online remain functional. - Exchange Online: Users may be unable to access their mailbox using Outlook on the web, Outlook desktop (MAPI), Exchange ActiveSync (EAS), or REST-based connections, and email delivery may be delayed. - Microsoft 365 admin center: Admins may be unable to load some admin center pages. - Microsoft 365 apps: Users may be unable to view their recently used files. - Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory are affected. - Microsoft 365 Education: Features including Assignments, Reading Progress, and Speaker Progress may be impacted. - Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files. - Microsoft Defender for Office 365: Failures may occur for scenarios including access to Safe Links, Safe Attachments, protection and submission policies, and attempts to view Quarantine, Threat Explorer, and Email remediation events. Additionally, delays may occur for Tenant Allow / Block list changes, unified Role-Based Access Control, reporting, message traces, content extraction, and outbound protection. Users clicking on wrapped/rewritten URLs typically processed by Safe Links will result in a failure to navigate, as Safe Links fails to process it. Users who are able to successfully access the Quarantine portal may encounter failures when attempting to release items from quarantine. - Microsoft Defender XDR: Users may be unable to load Microsoft Defender portal pages or solution tabs. - Microsoft Fabric: Users may encounter failures when exporting reports with sensitivity labels to PDF or PowerPoint, when updating artifacts with sensitivity labels, or opening pbix with sensitivity label in Power BI Desktop. As a workaround, users can remove the sensitivity label from the affected item to complete the operation, if their organization's data protection policies allow it. - Microsoft Graph: API requests that access Exchange Online data, such as mail, calendar, and contacts, may time out and prevent users from managing Teams, Channels, Membership, Apps managemen
